Privacy policy

Privacy policy

pocoApoco j.d.o.o. (referred to below as “we” or “us”) is committed to protecting your privacy and respecting your personal data. This privacy policy explains how we collect, use, store and protect your personal data when you use our services, and informs you about your rights regarding data protection.

1. Data controller

2. Collection and processing of personal data

We collect and process personal data that you provide directly to us, as well as data that we collect automatically. This includes, but is not limited to:

• Contact details: name, address, phone number and email address.
• Business information: job title, department and company.
• Technical data: IP address, browser type and version, time-zone settings, browser plug-in types and versions, operating system and platform.
• Usage data: information about how you use our website and services.

2.1. Purposes of processing

• Providing our services: handling inquiries, preparing offers and conducting telephone acquisition.
• Marketing: newsletters, event invitations and advertising campaigns.
• Improving our services: analyzing usage trends and collecting feedback.
• Meeting legal obligations: complying with applicable legal requirements and regulations.

2.2. Legal basis for processing

• Consent (Art. 6(1)(a) GDPR), where you have given us consent to process your data.
• Performance of a contract (Art. 6(1)(b) GDPR), where processing is necessary to perform a contract with you.
• Legal obligation (Art. 6(1)(c) GDPR), where we are legally required to process your data.
• Legitimate interests (Art. 6(1)(f) GDPR), where processing is necessary to protect our legitimate interests or those of a third party, unless your rights and freedoms override those interests.

2.3. Sharing data with third parties

We do not share your personal data with third parties without your explicit consent unless this is required by law or necessary to provide our services. Possible recipients include:

• Service providers such as IT, hosting and marketing providers.
• Competent authorities where required by law.

3. Data security

We apply appropriate technical and organizational measures to protect your data against loss, misuse and unauthorized access. These measures include encryption technologies and secure servers.

4. Your rights

You have the right to:

• Request access to the data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data unless statutory retention obligations apply.
• Request restriction of processing.
• Request data portability.
• Object to the processing of your data.

5. Cookie policy

5.1. What is a cookie?

A cookie is information stored on your device when you visit a website. Cookies make websites easier to use by storing preferences such as language or address and activating them again on later visits. This allows information to be adapted to your needs and usual way of using the website.

In addition to simple preference information, cookies may store personal information such as your name or email address where you have explicitly allowed this. If you do not grant such access, cookies cannot access files on your computer.

The storage and transmission of cookies is not directly visible to you. However, your browser settings allow you to accept or reject requests to store cookies, delete saved cookies and manage other cookie-related settings.

5.2. What are temporary cookies?

Temporary or session cookies are removed from your device when you close the browser used to view the website. Websites use these cookies to store temporary data.

5.3. What are persistent cookies?

Persistent or stored cookies remain on your device after the browser is closed. Websites use them to retain information that makes future visits easier. Persistent cookies may remain stored for days, months or years, depending on their settings.

5.4. What are first-party cookies?

First-party cookies come from the website you are visiting and can be either temporary or persistent. They allow the website to store information that can make future visits easier.

5.5. What are third-party cookies?

Third-party cookies come from other websites or services embedded in the website you are visiting. They may be used for measurement and tracking for advertising purposes.

5.6. Cookies at pocoApoco

This website uses cookies to provide a simpler and better user experience.

What kinds of cookies does www.pocoapocoagency.com use?

Session cookies are automatically deleted when you close the browser.

Persistent cookies remain stored in your browser until they expire or you delete them manually. The collected information is anonymous and does not include your private data.

Does the website use third-party cookies?

Several external services may store limited cookies. These support the smooth use of functions that make content easier to access.

This website enables visitor measurement.

• The site uses Google Analytics for visitor measurement. If you want to disable cookies from this service, use the Google Analytics Opt-out.
• The site also uses the Facebook Pixel for visitor statistics.

5.7. How to disable cookies

Disabling cookies prevents them from being stored on your device. Cookie settings can be configured and changed in your chosen browser. If you disable cookies, some website functionality may not be available.

More information about disabling cookies:

• allaboutcookies.org
• youronlinechoices.eu